Shipping & Returns
Shipping
LUXISOCOOL CURRENTLY SHIPS TO UNITED STATES AND CANADA ONLY.
Orders with Standard Shipping take 1-2 days to process and 3-6 business days to ship. We currently do not have the option for same or next day shipping. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when checking out. You will receive a confirmation email with tracking information when your order has been shipped.
Weekends
Please remember that delivery time does not include weekends or holidays.
US Standard Shipping
US standard orders are processed once credit card authorization and address verification have been obtained. Orders shipped via standard delivery typically arrive in three (3) to six (6) business days (Monday through Friday, not including holidays) for the Continental United States. All orders are shipped within 1-2 business days unless otherwise indicated. Free shipping over $350 only applies to the continental United States.
Canada Standard Shipping
Canada standard orders are processed once credit card authorization and address verification have been obtained. Orders shipped via standard delivery typically arrive in four (4) to seven (7) business days (Monday through Friday, not including holidays) for the Continental United States. All orders are shipped within 1-2 business days.
Returns and Exchanges
Because of the nature of our assorted business and that we work off of low margins to ensure lowest prices possible WE DO NOT accept returns or exchanges.
Shortages or damages will receive a full refund or replacement as long as the issue is reported to luxisocool@gmail.com within 30 days of receipt of your order.
Please contact info@luxisocool.com if you have any further questions.